Bitpanda Login — quick guide to signing in securely
Access your investments, deposits, and trading tools — safely and reliably.
What is Bitpanda Login?
Bitpanda Login is the process that lets registered users access their Bitpanda account — the platform for buying, selling, and storing cryptocurrencies, precious metals, ETFs and more. Signing in gives you access to balances, trading tools, portfolio tracking, deposits & withdrawals, and account settings.
Quick start — sign in in three simple steps
- Open the official Bitpanda site or app: go to bitpanda.com or launch the Bitpanda mobile app.
- Enter your credentials: provide the email address linked to your account and your password. If you use Single Sign-On (SSO) options, choose the relevant provider.
- Complete two-factor authentication (2FA): if enabled, approve the 2FA prompt (authenticator app or SMS) to finish signing in.
Key login features
- Two-factor authentication (2FA): supports authenticator apps (recommended) and sometimes SMS for added protection.
- Session management: view and log out devices from your account settings.
- Account recovery: processes for recovering access if you forget your password or lose 2FA — usually via email and identity verification.
- Biometric login: mobile apps may support Face ID or fingerprint unlock for convenience.
Troubleshooting common login issues
If you cannot sign in, try these standard steps first:
- Check your email & password: make sure there are no typos and Caps Lock is off. Use the platform's "Forgot password" flow to reset if needed.
- 2FA problems: if your authenticator code isn't accepted, verify the time synchronization on your device or use backup codes saved during setup.
- Account locked or suspicious activity: Bitpanda may temporarily restrict login — check your email for instructions and contact support if required.
- Browser or app issues: clear cookies, try an incognito window, update the app, or reinstall if necessary.
For account recovery or persistent problems, use Bitpanda’s official support channels and follow identity verification steps they provide.
Security best practices for your Bitpanda Login
- Always enable 2FA (use an authenticator app like Google Authenticator or Authy).
- Use a strong, unique password and a reputable password manager.
- Beware of phishing: never follow login links from unsolicited emails. Type
bitpanda.comdirectly into your browser. - Review active sessions regularly and log out of devices you no longer use.
- Store backup/ recovery codes in a safe, offline place.
Frequently asked questions
- How do I reset my Bitpanda password?
- Use the “Forgot password” link on the login page and follow the emailed instructions to reset your password securely.
- I lost my 2FA device — what now?
- Use backup recovery codes if you saved them. If not, contact Bitpanda support and follow their identity verification process to regain access.
- Is it safe to stay signed in on mobile?
- Mobile sessions are generally secure, but enable biometrics and device lock, and avoid public/shared devices for persistent sign-ins.